Residence Inn by Marriott Sacramento Folsom

We have been before. They had a few issues while we were there but staff are accommodating and all was resolved. Nice breakfast spread.

Stayed 3 nights for a work trip. Clean, spacious room, fair price, basic but good breakfast, and friendly staff. Shout out to Natalia at the front desk...she's extremely helpful and welcoming.

Our stay at the Residence Inn by Marriott Folsom Sacramento was beyond great. We were welcomed by Sam at the front desk with warmth and professionalism, the staff were courteous, the facility was clean, and the overall complex was welcoming. The front desk staff is very friendly and accommodating. I especially commend Sam at the front desk. She was our first encounter and she made us feel welcome after our very long drive. This will now be our go-to place to stay whenever we are in the area.

A really nice place to stay! Very nice, clean, spacious and well appointed rooms. Very friendly and helpful staff. I particularly want to call out the breakfast chef! He was super nice and made my morning today!!! Thank you!

Had an overall very nice stay here. Positives: Could leave bags with them as I arrived early and room was not ready yet. Very friendly and helpful reception, helped me sort various things like fees rearrangements, sorted out wifi whilst waiting for room to be ready, and helped me find a store nearby that sold something I needed to get. Jacuzzi water was heated so the temperature stayed comfortable no matter how many times you turn the bubbles back on. Beautiful patio area with nice shading from trees. Hot breakfast available everyday. Spacious room. Good free wifi, available across entire property. Netflix streaming available. Stove, dishwasher, microwave, full sized fridge available. Good bottle shop almost next door and walking distance to many good shops and restaurants at the Palladio area and other surroundings. Easy to get Uber with designated spot for pick up and drop offs. Room for improvement: This was probably just my room but the door handle gets stuck, so make sure it closes and locks before you leave. Cleaning was a bit slack, they only take towels and rubbish, no vacuum or wiping anything properly consistently like tiles or surfaces , and they keep leaving footprints all over bathroom. They also chuck all recyclables and trash all in the same bin. There was a stain on the office chair from a previous occupant. They also didn't replace toilet papers properly, had to ask when I heard a cleaner outside cuz I ran out after a week ish. No kettle available for convenience of making instant hot drinks, relied on the coffee maker for that but first few spurts water tasted like coffee remnants. At least there's a stove to boil water. Table and chairs not really ergonomic for someone of my height - table too high, but at least there's a portable couch table where I could put my laptop on and work comfortably from the couch.

I am doing this review to call out Susan for being the most gracious host and for taking extra steps to make sure our experience was a good one. We are in town for less than optimal circumstances, and Susan went above and beyond for us. We truly appreciate her and all that she's done for us. We found a roach on the floor when we first came in, but I'm not even mad because Susan is so awesome.

I have had two long-term stays at this hotel. My experiences both times were very pleasant. Friendly and very helpful staff. The hotel should include more variety on its breakfast menu. The choices are limited and gets boring.

We come here to get away for a couple days. This is close to a theater, shopping and some decent restaurants. There a nice kitchenette so we can eat in if we want!